Privacy Policy

This Privacy Policy explains how https://getunitedluxury.com/ (the “Site”, “we”, “us”, or “our”) collects, uses, stores, and shares information when you browse the Site, contact us, create an account, or make a purchase.

Contact

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us by email at:

Email: service@getunitedluxury.com

Personal Information We Collect

When you use our Site, we may collect information that identifies you directly or indirectly. The information collected depends on how you interact with our website and services.

This may include information about your device, purchases, account activity, and communications with our customer service team.

Device Information

Purpose: To operate the Site correctly, improve website performance, understand visitor activity, and analyze how customers interact with our services.
Collection method: Information may be collected automatically through cookies, log files, pixels, tags, web beacons, and similar technologies.
Information collected: Browser type, IP address, time zone, cookie data, pages viewed, products viewed, searches, referring pages, and interactions with the Site.
Service providers: Certain information may be processed by Woocommerce and other providers that support our online store.

Order Information

When you place or attempt to place an order, we collect information required to process and fulfill your purchase.

This information may include:

Name
Billing address
Shipping address
Email address
Phone number
Payment and transaction information
Products purchased
Order and delivery details

We use this information to process payments, fulfill orders, arrange shipping, issue confirmations or invoices, communicate with customers, detect possible fraud, and provide information about our products and services where permitted.

Customer Support Information

If you contact us for customer service or support, we may collect the information you provide in your message so that we can respond to your request and resolve any issues.

Sharing Personal Information

We may share personal information with trusted service providers when necessary to operate our business, process orders, provide customer service, maintain the Site, and fulfill our obligations to customers.

Our online store is powered by Woocommerce. Woocommerce may process certain customer and transaction information in connection with providing its ecommerce services.

We may also disclose information when required to comply with applicable laws, regulations, court orders, subpoenas, search warrants, or other lawful requests, or when necessary to protect our legal rights.

Behavioral Advertising

We may use information about your activity on the Site to understand customer interests and provide advertising or marketing communications that may be relevant to you.

We may use analytics and advertising services, including Google Analytics, to understand how visitors use the Site.

Information about your interactions with our Site, purchases, or advertisements may also be shared with advertising and marketing partners through cookies or similar technologies where permitted by law.

Opting Out of Targeted Advertising

You may be able to manage personalized advertising through the privacy or advertising settings provided by platforms such as Google, Facebook, Bing, and other advertising providers.

You may also use industry advertising preference tools, where available, to manage certain forms of interest-based advertising.

How We Use Personal Information

We use personal information to provide and improve our services, including:

Offering products for sale
Processing payments and transactions
Fulfilling and shipping orders
Providing customer service
Maintaining customer accounts
Preventing fraudulent transactions
Improving our website and services
Communicating about orders
Providing product, service, and promotional information where permitted

Lawful Basis for Processing

If you are located in the European Economic Area, we process personal information only when we have an appropriate legal basis.

Depending on the circumstances, these legal bases may include:

Your consent
Performance of a contract with you
Compliance with legal obligations
Protection of vital interests
Performance of tasks in the public interest
Our legitimate business interests, provided those interests do not override your fundamental rights and freedoms

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain transaction records, comply with legal requirements, resolve disputes, prevent fraud, and enforce our agreements.

Order information may remain in our records unless deletion is requested and we are legally permitted to remove it.

Automated Decision-Making

Certain automated systems may be used to help identify suspicious activity or prevent fraudulent transactions.

Our service providers may use automated fraud-prevention systems that temporarily restrict IP addresses, payment methods, or transactions associated with repeated failed or suspicious activity.

Selling Personal Information

We do not sell personal information as that term is defined under applicable privacy laws, including the California Consumer Privacy Act where applicable.

Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction, or transfer of certain information.

You may also have the right to object to certain types of processing or withdraw previously provided consent.

GDPR Rights

If you are a resident of the European Economic Area, you may have the right to:

Request access to personal information held about you
Request correction of inaccurate information
Request deletion of certain information
Request transfer of your information
Restrict or object to certain processing activities

Personal information may be processed or stored outside your country of residence, including in locations where our service providers operate.

California Privacy Rights

California residents may have additional privacy rights under applicable California law, including rights to request information about personal information collected, request correction or deletion, and obtain a portable copy of certain information.

You may also designate an authorized agent to submit an eligible privacy request on your behalf.

Cookies

Cookies are small files or pieces of information stored on your browser or device when you visit a website.

We use cookies and similar technologies to operate the Site, remember preferences, maintain shopping carts and sessions, analyze website activity, improve performance, and support marketing activities.

Cookies may include session cookies that expire when you close your browser and persistent cookies that remain on your device until they expire or are deleted.

Essential Store Cookies

Our ecommerce platform may use cookies necessary for important website functions, including:

Store administration
Storefront navigation
Shopping cart functionality
Checkout processing
Customer login
Session security
Customer account management

Analytics and Reporting Cookies

Analytics cookies may be used to understand how visitors arrive at and interact with the Site.

These technologies may be used to measure landing pages, referrals, website sessions, marketing performance, customer activity, and other ecommerce analytics.

Managing Cookies

Most browsers automatically accept cookies, but you can usually modify your browser settings to block, restrict, or delete them.

Please be aware that disabling certain cookies may affect Site functionality. Some features, including customer accounts, carts, checkout, and other services, may not work correctly when cookies are disabled.

Do Not Track

Because there is currently no universally accepted standard for responding to browser-based “Do Not Track” signals, our Site may not change its data collection practices when such a signal is detected.

Third-Party Services

Our Site may use or link to third-party platforms, analytics providers, payment processors, advertising networks, and other services.

These third parties may process information according to their own privacy policies. We encourage you to review the privacy practices of any third-party services you use.

Security

We use reasonable administrative, technical, and organizational measures intended to help protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted through the Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technologies, legal obligations, or regulatory requirements.

Any updated version will be posted on this page.

Complaints

If you have a question or complaint regarding our privacy practices or the handling of your personal information, please contact us at: