Refund Policy

We offer a 30-day return period. You may request a return within 30 days after receiving your order.

To qualify for a return, the product must remain in the condition in which it was received. Items must be unworn, unused, include their original tags, and be returned in the original packaging.

You will also need to provide a receipt or other proof of purchase.

How to Start a Return

To request a return, please contact us at service@getunitedluxury.com.

Once your return request has been reviewed and approved, we will provide return instructions and, where applicable, a return shipping label with information explaining where and how to send your package.

Please do not send products back before contacting us. Returns sent without prior approval may not be accepted.

If you have any questions regarding a return, please contact us at service@getunitedluxury.com.

Damages and Issues

Please inspect your order as soon as it arrives.

If your item arrives damaged or defective, or if you receive an incorrect product, contact us as soon as possible so that we can review the issue and provide an appropriate solution.

Exchanges

If you would like a different product, size, or item, the quickest option is generally to return the original item first.

Once the return has been accepted, you may place a separate order for the replacement item you would like.

Refunds

After we receive and inspect your returned item, we will notify you whether your refund has been approved.

If the refund is approved, the amount will be returned automatically to your original payment method.

Please note that banks and credit card providers may require additional processing time before the refunded amount appears in your account.