Privacy Policy
PRIVACY STATEMENT
We take your privacy seriously. This Privacy Policy explains how getunitedluxury.com (collectively referred to as “we,” “us,” or “our”) collects, uses, shares, stores, and processes information when you visit our website, use our services, or make a purchase.
Collection and Use of Personal Data
Personal data means information that can identify you directly or indirectly. It may also include information that becomes identifiable when combined with other information. Data that has been permanently anonymized or aggregated so that it can no longer reasonably identify an individual is not considered personal data.
Promoting Safety and Security
We process personal data in accordance with applicable principles of legality, fairness, transparency, and data minimization. We use appropriate technical and administrative safeguards to protect the information we collect.
Personal data may be used to verify accounts and transactions, prevent fraudulent activity, investigate suspicious behavior, enforce our policies, and maintain the security of our website, products, customers, and services.
What Personal Data We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide when you interact with our website or services. This may occur when you:
- Create or manage an account
- Place an order
- Contact customer service
- Subscribe to marketing communications
- Participate in surveys or promotions
- Use online support or chat services
When you make a purchase, information associated with your transaction may include your name, email address, telephone number, billing address, shipping address, order information, payment information, and other details required to process and fulfill your order.
Payment information may be processed by payment service providers and may include payment card details, authentication information, billing details, and related transaction data.
Information Collected When You Use Our Services
When you visit getunitedluxury.com, certain technical information may be collected automatically. This may include:
- IP address
- Device type
- Device identifiers
- Operating system
- Browser type
- Pages visited
- Website usage information
- Diagnostic and performance information
- Approximate geographic location
Where permitted and available, technologies such as IP-based location services and similar tools may be used to determine an approximate device location and improve our website and services.
How We Use Your Personal Data
We may use personal data for legitimate business purposes, including providing and improving our products and services, processing orders, communicating with customers, preventing fraud, analyzing website activity, and improving the overall customer experience.
Providing and Improving Our Services
We may use personal data to operate, maintain, improve, and develop our website, products, services, advertising, and customer support.
This may include activities such as:
- Processing and fulfilling orders
- Managing customer accounts
- Providing customer service
- Performing data analysis
- Conducting internal research and audits
- Improving products and website functionality
- Preventing fraudulent or unauthorized transactions
- Administering promotions, surveys, or other programs
If a promotion, contest, or similar activity has additional rules, those rules may contain further information regarding how personal data is processed.
Communicating With You
Where required by applicable law, and subject to your consent, we may use your personal information to send promotional communications regarding our products, services, special offers, or other relevant information.
We may also contact you regarding your account, transactions, orders, customer service requests, policy updates, or important changes to our services.
You may withdraw your consent to marketing communications at any time by using the unsubscribe option provided in our emails or by contacting us at service@getunitedluxury.com.
Where legally permitted and with appropriate consent, information may also be used to personalize your experience, measure advertising performance, or provide more relevant content and offers.
Cookies
Cookies are small text files or similar technologies stored on your browser or device. They may contain identifiers and other information that helps websites recognize browsers, devices, or user preferences.
For the purposes of this Privacy Policy, references to cookies may also include similar technologies such as pixels, local storage, device identifiers, and related tracking technologies.
How We Use Cookies
We may use cookies and similar technologies to:
- Operate and secure our website
- Remember preferences
- Maintain shopping cart and account functionality
- Understand how visitors use our website
- Improve website performance
- Personalize content
- Measure advertising effectiveness
- Prevent fraud and suspicious activity
The specific cookies used may vary depending on the services, features, and pages you access.
Disclosure of Personal Data
We may share certain personal information with trusted service providers and business partners that assist us in operating our website and delivering products or services.
These parties may include providers involved in:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting
- Data analytics
- Customer support
- Fraud prevention
- Marketing and advertising services
Personal information is shared only when reasonably necessary for these providers to perform services on our behalf or when otherwise permitted by applicable law.
We do not authorize service providers to use personal information for their own independent marketing purposes unless you have provided the consent required by applicable law.
Data Storage, Transfer, and Processing
Your personal information may be processed or stored in countries or regions other than the location where you live. Data protection laws in those jurisdictions may differ from those in your country of residence.
Where required, we take reasonable measures designed to ensure that international transfers of personal information comply with applicable privacy and data protection requirements.
Legal Obligations
We may process or disclose personal information where necessary to comply with applicable laws, regulations, legal proceedings, court orders, governmental requests, or other lawful obligations.
If you reside in the European Economic Area (“EEA”), processing of your personal information may rely on one or more lawful bases under the General Data Protection Regulation (“GDPR”), including:
- Your consent
- Performance of a contract
- Compliance with a legal obligation
- Our legitimate business interests
Business Transfers
If our business undergoes a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, joint venture, assignment, or similar transaction, personal information may be transferred as part of that transaction where permitted by law.
Legal Compliance and Protection of Rights
We may disclose personal information where we reasonably believe disclosure is necessary to:
- Comply with applicable laws or legal processes
- Respond to lawful requests from public authorities
- Investigate suspected fraud or unlawful conduct
- Enforce our agreements, policies, or terms
- Protect our legal rights and property
- Protect the safety of our customers or other individuals
- Maintain the security and integrity of our services
Children’s Privacy
Our website, products, and services are intended for adults and are not directed toward children under the age of 16.
We do not knowingly collect personal information from children under 16. If we learn that personal information from a child under the applicable minimum age has been collected without appropriate authorization, we will take reasonable steps to delete that information.
If you believe that a child has provided personal information through our website, please contact us at service@getunitedluxury.com.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights concerning your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information
- Object to certain processing activities
- Request restriction of certain processing
- Request a portable copy of certain personal information
- Withdraw consent where processing is based on consent
- Submit a complaint to an appropriate data protection authority
To protect your privacy and security, we may need to verify your identity before processing certain privacy-related requests.
Some requests may be limited or denied where permitted or required by applicable law, including where information must be retained to meet legal, contractual, fraud-prevention, accounting, or security obligations.
To exercise applicable privacy rights, contact us at service@getunitedluxury.com.
Third-Party Websites and Services
getunitedluxury.com may contain links to websites, applications, products, or services operated by third parties.
We are not responsible for the privacy practices, policies, security, content, or activities of third-party websites or services.
This Privacy Policy applies only to personal information processed through our own website, products, and services. We encourage you to review the privacy policies of third parties before providing personal information to them.
Data Security
We use reasonable technical, organizational, administrative, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website features, technologies, legal requirements, or regulatory obligations.
Any updated version will become effective when published on getunitedluxury.com unless otherwise stated.
We encourage you to review this Privacy Policy periodically to remain informed about how we collect and process personal information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we process personal information, please contact us at:
Email: service@getunitedluxury.com